Information We Collect
We collect information you provide directly to us, such as when you:
- Create an account or register for our services
- Subscribe to our newsletter or event updates
- Make a donation or volunteer application
- Contact us through our website or email
- Participate in our programs or events
Types of Information
The information we may collect includes:
- Personal Information: Name, email address, phone number, and postal address
- Donation Information: Payment details for processing donations (handled securely through our payment processor)
- Volunteer Information: Skills, availability, and background information for volunteer matching
- Communication Preferences: How and when you prefer to be contacted
How We Use Your Information
We use the information we collect to:
- Provide and improve our charitable services and programs
- Process donations and send donation receipts
- Coordinate volunteer activities and opportunities
- Send newsletters, event updates, and program information
- Respond to your inquiries and requests
- Comply with legal and regulatory requirements
- Protect the rights and safety of our organization and community
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who help us operate our website and services
- Legal Requirements: When required by law or to protect our rights and safety
- Consent: With your explicit consent for specific purposes
- Program Partners: With other organizations when you participate in joint programs (with your permission)
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure data transmission using SSL encryption
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
- Secure storage of both digital and physical records
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we have about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Opt-out: Unsubscribe from our communications at any time
- Data Portability: Request your data in a portable format
To exercise these rights, please contact us using the information provided below.
Cookies and Website Analytics
Our website may use cookies and similar technologies to:
- Improve website functionality and user experience
- Analyze website traffic and usage patterns
- Remember your preferences and settings
You can control cookie settings through your browser preferences. Note that disabling cookies may affect website functionality.
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending notification via email to registered users
- Updating the "Last updated" date at the top of this policy
Contact Information
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
